Put a chat on your site and let visitors call you from the browser.
Updated October 14, 2026 · For owners and admins
On this page
In short
You add website chat to Risti from Settings › Apps › Marketplace › Website chat. Enter your website, copy the embed code and paste it before </body> on every page. It takes about 5 minutes. Visitors then chat with your team from your site, and with calls turned on they can call you from the browser for free.
Before you start
Access to your website’s code, or a developer who has it.
Your website’s address.
The Owner or Admin role in Risti.
For calls: Take calls in Risti turned on.
Open the Website chat card
Go to Settings › Apps › Marketplace, find Website chat under Website and press Connect.
Enter your website
Type the address in Your website and press Save website. The chat works only there.
Paste the embed code
Press Copy code and paste it before </body> on every page. Add it to your website has steps for HTML, WordPress and Tilda, and Send to developer passes them on.
Tip. Running the chat on more than one site? Add them under Allowed websites, up to 20.
Make it yours
In Make it yours, set the name, colour, a greeting per language, the position and the theme: Auto, Light or Dark.
Try it
Use Try it here to start a test chat. It arrives in the inbox like a real one.
Turn on website calls
On the account page, open Calls and turn on Take calls on the website. It needs Take calls in Risti on first.
Set the calling rules
Choose the calling hours (Same as working hours or Always), a ring time of 15 to 90 seconds, who can call (Everyone or Only signed-in customers) and the longest call, up to 60 minutes. MaryAI can answer; she is off by default.
Website chatacme.exampleConnected
What happens next
Website calls are free for the caller and need no phone number. Visitors press Call and talk in the browser.
Each visitor can make up to 3 calls an hour. If nobody answers, they write instead, or leave MaryAI a message when she is on.
The chat speaks your page’s language (its lang attribute): Uzbek, Russian or English; other pages get English. Allowed websites takes up to 20 sites.
To recognise signed-in customers, use the identity secret (HMAC) on the account page. To let MaryAI answer, set up MaryAI and the Library.
If it doesn’t work
Are website calls free for visitors?
Yes. Visitors press Call and talk in the browser. They need no phone number and pay nothing.
Can I use the chat on several websites?
Yes. Add up to 20 sites under Allowed websites. The chat works only on the sites you list.
Does it work with WordPress or Tilda?
Yes. Add it to your website has instructions for HTML, WordPress and Tilda, and Send to developer passes them to whoever edits your site.
Can MaryAI answer website calls?
Yes, once you turn it on in the website call settings; it is off by default. MaryAI always says she is an AI.
Which language does the chat show?
Your page’s language, set by its lang attribute: Uzbek, Russian or English (English otherwise). You can write a greeting for each language.